One inbox, many team members
Every member with access sees the same inbox in real time. No more "did someone reply to this?" — the thread shows who responded and when.
📬 Shared Inbox
Free shared inbox for teams — no helpdesk pricing, no shared passwords.
uinbx gives your team a shared inbox where everyone sees the same emails, can assign threads, and reply — with full history of who did what. A free alternative to Front, Help Scout, or Zendesk for small teams.
✓ Works with your own domain
✓ No shared passwords
✓ Free to start
Sarah T.
Can't access my invoice from last month
New
Dev R.
Integration broken since Tuesday update
→ Alex
Maria K.
RE: Onboarding question — thanks for the help!
Replied
TechCorp <noreply>
Your DMARC report for techcorp.io
New
James W.
Upgrade plan question
→ Jamie
Everything a team needs to manage email together
Stop forwarding, CC'ing, and guessing who replied. uinbx gives your team real tools for collaborative email management.
Thread assignment
Assign any email thread to a specific team member. Assignees get context on who owns each conversation so nothing falls through the cracks.
Search and filter
Full-text search across all messages. Filter by account, date, read/unread, or starred. Find any email in seconds regardless of team size.
Multi-account support
Manage support@, billing@, info@, and any other team addresses from a single dashboard. Switch between accounts instantly without re-logging in.
Email with your own domain
uinbx includes domain management. Add your domain, configure DNS, and send email from your own address — not a generic @uinbx.io address.
Role-based access
Workspace admins control which accounts each user can access. New team members get the inbox access they need — and nothing they don't.
Shared inbox for every team type
Any team that receives email from customers, partners, or the public benefits from a shared inbox with proper tooling.
🎧
Customer support teams
Manage support@company.com as a team. Assign tickets, track replies, and ensure every customer gets a response — without duplicate replies.
⚙️
Operations teams
Share an ops@ or admin@ inbox across the team. Track vendor communications, approval requests, and internal escalations in one place.
💼
Sales teams
Manage info@ or sales@ together. Every team member sees inbound leads immediately. No more leads sitting in one person's Gmail waiting for Monday.
🔧
Developer teams
Route security@, abuse@, and engineering@ notifications to a shared inbox your whole engineering team monitors — no shared passwords needed.
📬
Small businesses
One professional email address like hello@yourbusiness.com, managed by your whole team from any device. Looks professional, costs nothing to start.
🌐
Agencies & freelancers
Manage client mailboxes from one workspace. Add multiple domains and multiple inboxes — all in the same dashboard with separate logins per team.
uinbx vs. other shared inbox tools
| Capability | uinbx | Google Groups / shared Gmail | Help Desk tools |
|---|---|---|---|
| No shared passwords | ✓ Individual logins | ✗ Shared credentials | ✓ |
| Thread assignment | ✓ Built in | ✗ Not available | ✓ |
| Works with your own domain | ✓ Included | Requires Google Workspace ($) | Usually extra |
| Domain DNS management | ✓ Same workspace | ✗ Separate tool | ✗ Separate tool |
| DMARC monitoring included | ✓ Same workspace | ✗ Not included | ✗ Not included |
| Free plan available | ✓ Free forever tier | Free but limited | Trial only typically |
Shared inbox — frequently asked questions
What is a shared inbox for teams?
A shared inbox is a single email address (like support@yourcompany.com) that multiple team members can access, read, reply to, and manage — without sharing login credentials. Each person has their own account but sees the same incoming messages in a unified inbox view.
How is this different from just sharing a Gmail password?
Shared Gmail passwords create security problems (you can't revoke one person's access without changing the password for everyone) and give no visibility into who replied to what. uinbx gives every team member their own login, logs every action, and shows the full history of who assigned, read, and replied to each thread.
Can I use my own domain (e.g. support@mycompany.com)?
Yes. uinbx includes domain management — you add your domain, configure DNS records including SPF, DKIM, and DMARC, and then create email accounts on that domain. Your shared inbox can use any address on your own domain.
How many people can use the shared inbox?
The free plan supports a small team. Paid plans scale to larger teams with more email accounts and users. Every team member gets their own login — no seat sharing or shared passwords.
Does uinbx work like a help desk or ticketing system?
uinbx is a lightweight shared inbox — not a full ticketing system with SLA tracking and canned responses. If you need a basic shared inbox with thread assignment and reply tracking, uinbx is a simpler, more affordable option than enterprise help desk tools.
Set up your team's shared inbox today
Free plan — no credit card. Create your workspace, add your domain, and invite your team in under 10 minutes.